Privacy Policy
SIF Enterprises LLC d/b/a Cheeky Monkeys - Austin Cedar Park
Effective Date: August 17, 2026
Privacy Notice
SIF Enterprises LLC d/b/a Cheeky Monkeys ("Cheeky Monkeys," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our Cedar Park location, website, reservation systems, waiver systems, and SMS communications.
1. Information We Collect
We may collect information you provide directly to us, including your name, email address, mobile phone number, reservation or party information, waiver information, communication preferences, and information needed to provide requested services.
2. How We Use Information
- Process and manage reservations, birthday parties, waivers, purchases, and customer requests.
- Provide customer support and respond to questions.
- Send reservation confirmations, booking reminders, customer-support messages, facility updates, and other SMS/text communications to customers who have provided the applicable consent.
- Send special offers, promotions, memberships, and rebooking offers to customers who have provided the applicable consent.
- Operate, maintain, protect, and improve our services and business operations.
- Comply with legal obligations and protect the safety and rights of our customers, staff, and business.
3. SMS/Text Messaging Privacy
Mobile information and SMS/text messaging opt-in data and consent will not be sold, rented, shared, or transferred to third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as necessary to operate and support our messaging program on our behalf.
Customers who opt in may receive SMS/text messages from SIF Enterprises LLC d/b/a Cheeky Monkeys regarding reservation and birthday party communications, booking reminders and updates, customer support, facility updates, special offers, promotions, memberships, and rebooking offers. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help.
SMS/text message consent is optional and is not a condition of purchase, reservation, waiver completion, or entry.
4. How We Share Information
We may disclose information to vendors and service providers that perform services for us, such as reservation, waiver, payment, communications, website, and technology providers, subject to appropriate use limitations. We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business transaction.
We do not sell mobile phone numbers or SMS/text opt-in consent information, and we do not share such information with third parties or affiliates for their independent marketing or promotional purposes.
5. SMS Opt-Out and Help
You may opt out of SMS/text messages at any time by replying STOP. After opting out, you may receive a confirmation message. For assistance, reply HELP or contact Cheeky Monkeys using the contact information below.
6. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. We retain information for as long as reasonably necessary for the purposes described in this Policy, to provide services, and to satisfy legal, accounting, dispute-resolution, and business requirements.
7. Children's Information
Our services are intended for parents, guardians, and supervising adults. We may receive information about participating children from a parent or guardian in connection with waivers, reservations, and services. Parents and guardians should provide only information necessary for participation and requested services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The effective date above indicates when this version became effective.
9. Contact Us
SIF Enterprises LLC d/b/a Cheeky Monkeys - Austin Cedar Park
401 East Whitestone Boulevard, Suite B101
Cedar Park, TX 78613
Email: cedarpark@cheekymonkeys.us
Business Phone: (512) 649-7779
SMS Program Number: (737) 237-9899
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